2017 TVMA Annual Conference & Expo

LVT, CVA, CVPM & Other Hospital Staff

8 a.m. to 12 p.m. • TAMU-CVM

Shawn McVey, DVM  (McVey Management Solutions, Austin)

Essential Strategies for Coping with Boot-lickers, Buzz-saws, and Other Difficult People

Those “difficult people” at work drive you crazy and create a toxic culture if you don’t deal with them. Learn what motivates these impossible bosses, colleagues, and employees so that you can better understand them. And most importantly, learn how to communicate with them effectively and still maintain your composure.
After attending this session, you will be able to:
•    Understand the characteristics of common difficult personalities
•    Employ listening skills strategically to meet the needs of these difficult folks
•    Come up with appropriate responses based on Shawn’s specific language and examples


How to Be a Black-Belt in Difficult Conversations
Authentic, honest conversations foster the positive work environment we all crave. To create a culture of respect, you must become a black-belt in difficult conversations. Learn what to expect from them, how to avoid the common mistakes that make them harder than necessary, and how to tell the truth.

After attending this session, you will be able to:
•    Appreciate the benefits of difficult conversations
•    Understand what to expect from difficult conversations
•    Avoid the common mistakes that make conversations more difficult than necessary Know how to motivate yourself to engage in truth-telling during difficult conversations.
CE Credits: 3.5


1:30 p.m. to 5:30 p.m. • TAMU-CVM

Christine Rutter, DVM, DACVECC (Faculty, TAMU-CVM)
Blown Away by Oxygen Therapies
This session is a case-based review of common respiratory emergencies and oxygen delivery techniques available in small animal clinical practice. Benefits and limitations of oxygen strategies will be discussed, and an introduction to novel and invasive methods will be presented.

Presentation Objectives are:
 - Recognize common respiratory emergencies based on clinical presentation
 - Assess how to safely handle a patient with respiratory distress
 - Evaluate the availability of advanced respiratory support techniques

Fluid Therapy: What's the Solution?
A practical presentation discussing goals of fluid resuscitation, administration techniques, fluid choices, endpoints of resuscitation, and treatment strategies based on clinical scenarios. The final 30-minutes will be an audience participation discussion of clinical cases.

Presentation Objectives are:
 - Identify types of fluid deficits
 - Categorize fluid types
 - Develop a fluid administration plan based on patient needs
 - Safely administer appropriate therapy
 - Evaluate efficacy of fluid therapy plan
CE Credits: 3.5


8 a.m. to 12:30 p.m. • TAMU-CVM

Kim Horne, AAS, CVT (Veterinary Medical Center/St. Paul, MN)

Managing the Allergic Dog:  Allergic diseases are chronic conditions that often present with similar clinical signs.  Learn pertinent details regarding each allergy (flea, food, atopic dermatitis) to assist in collecting a complete history and become an invaluable asset to your practice.  Recognize the clinical signs of the allergic dog and be aware of appropriate diagnostic tests and feel comfortable explaining these to the owner.  Technicians play an essential role in educating owners about these conditions and helping improve client compliance.  Know the different patient treatment options available for both immediate relief and long term management of pruritic allergic conditions.

Fighting the Dermatophytes!  It is important that veterinary technicians have a good understanding of dermatophytosis in order to prevent the spread of this zoonotic infection to people and other pets.  Basic principles will be reviewed, along with discussion of appropriate diagnostic tests (emphasis on how to properly perform a fungal culture) and available options for treatment including recommended environmental control.

Canine Demodicosis:  Generalized canine demodicosis can become a severe dermatological condition that is a frustrating disease to manage and requires a lot of commitment from owners.  Understanding the clinical classifications of canine demodicosis and knowing available treatment options and their protocols as well as management recommendations for this disease will improve the outcome to reach a successful parasitological cure.
CE Credits: 4


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